Return Policy
Items must be returned in original condition with their tags attached, unworn, unaltered, unwashed, unmarked and in original undamaged packaging (dust bag, jewellery/sunglasses box etc).
Swimwear should be tried on over underwear with the original hygiene sticker in place.
Orders placed with Coupon Codes that offer Extra Discount of 20% or more are not eligible for returns for refunds, unless faulty. However, we can accommodate for exchanges if possible.
This Return Policy does not apply to Member Only Private Sale - Please read each Private Sale's return policy during the sale period
1. If you placed your order as a signed-in customer, log in to your account and Go to 'My Returns'. If you placed your order as a Guest click here – you'll need to provide your order reference and email address.
2. Click the button 'REQUEST NEW RETURN', find the order you want to return, select each item and your reason for returning, and click the button 'Submit'.
3. You will receive an email notifying you if your return request is Approved or Rejected. If you returns request is approved, you will receive the return address and packing slip in the same email.
4. You will need to arrange your own return shipping to the return address. The Archive Place is not responsible for any returns lost in transit – it is recommended you include tracking and insurance for your protection.